Service Support
After-Sales Services
We are dedicated to providing customers with professional and efficient after-sales services.
1. The product warranty period shall be implemented per the Standard Product Warranty Period. If there are specific provisions on the warranty period in the contract terms you signed when ordering the company’s products, the contract terms shall prevail.
2. The term “failure under normal use” generally refers to natural wear and tear caused by the user’s normal use without intentional or negligent factors, excluding failures or damages due to any improper operation, or unauthorized disassembly.
3. In case of any fault of the product you purchased, please return it to the Agent in time or directly contact Raythink Technology.